Careers

We provide a vital service to people with challenging lifestyles, who find themselves having to deal with the ever increasing need for help around the home. The Helpers from our register provide regular home help on a weekly basis.

Helper Terms and Conditions

Conditions of Registration as a Helper

  1. Inform the Company of any breakages within 24 hours.
  2. Immediately contact the Company and the Client in the event of an emergency causing a loss of service to the Client at short notice.
  3. Give the Company and the Client a minimum of 2 weeks’ notice of holidays or other foreseeable causes of a break in services.
  4. Give the Company and the Client at least 2 weeks’ notice of intention to withdraw services.
  5. Continue to provide services during the notice period.
  6. Immediately return any keys held directly to the Client on completion of the last visit.
  7. Not provide helper services within 12 months of terminating registration to any Clients or previous Clients introduced by the Company.
  8. Not, under any circumstances, use bleach, even if supplied by the Client.

I also agree that Tax and National Insurance Contributions (if applicable) are my sole responsibility.

GDPR Notice

Clover Home Help will store client and staff details including names, addresses, telephone numbers, email addresses, service preferences, dates and times.

Clover Home Help will also store details of special requirements including pets and disabilities, details of visits completed, visits scheduled and details of who completed the visit. Holiday dates booked by clients and staff may also be stored.

The information collected is used solely for the purpose of providing our service. Clover Home Help does not sell data and does not use a third party to store data. All data is stored on a suitably protected computer and backed up to an offline storage device.

Deletion of Data

Except where required for insurance claims, injury claims, dispute resolution or other exceptional circumstances, Clover Home Help will delete client and staff data one month after completion of the service period.

Where data needs to be retained beyond this period, this will be done with the agreement of the client or staff member concerned.

A copy of the data held about you can be requested by contacting admin@CloverHomeHelp.co.uk.

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